Late Payments
Payments are due approximately a week after bills go out. Please view the Service Guide to see when payments are due, delinquency dates, and water termination dates. A fee of $5 or 10%, whichever is greater, will be added to late accounts.
Water Termination
Once water has been shut off, there will be a re-connection charge of $40.00 added to the account. Only City personnel are authorized to shut off and re-start water service. Any damage caused by unauthorized tampering will be subject to other fees. Any unauthorized water restarts will be charged an additional $35 fee. Attention: If your service is disconnected 3 or more times during a 12 month period, you will be required to post an additional deposit—(total deposit on account to equal $400). If payment is made after business hours (8am-5pm) water will be reconnected on the next business day.
Disconnection or Re-connection Fee
Regular working hours (8am-5pm M-Th) |
$40.00 |
13.04.250 Unauthorized turn-on. No person shall turn on or reconnect a water meter or water connection that has been turned off or disconnected by the city. (ORD. 231 § 7(H), 1984)
Return Check Policy
1st Returned Check |
$25.00 |
2nd Returned Check (within 12 months) |
$35.00 |
Once a 2nd returned check has been received within 12 months, any person listed on the check will be CASH ONLY for one year. This includes any payment, for any services, being provided by the City.
Payment Arrangements
If you need to make a payment arrangement or need help paying your bill, check out your options here.